Home >
Frequently Asked Questions & Order Forms
Ordering
Ways to OrderAccepted payment methods
Sales tax
Buckle Down Federal ID number
Vendor numbers
Sole-Source Provider certification letter
Why can’t I order just a Teacher’s Guide online?
Where can I find Terms & Conditions?
Can I order less than 10 student sets online?
Can I pay for an order now, before I lose funding, even though I won't receive it until more stock is available?
Shipping
How much is shipping?
How long until I receive my order?
Can I get overnight shipping?
I did not receive my order/review copies, who should I contact?
Teacher's Guides
How do I receive a free Teacher’s Guide?
Can I get Teacher Guides and/or Answer Keys with my free review copy?
Where are workbook and practice tests answers located?
I can't find my Teacher's Guide, where can I get one?
I have a Form C or D practice test, but no answers for it in the Teacher's Guide. What's up?
Review Copies/Other Questions
How can I get a free review copy?
Can I copy these materials?
Where can I get or how can I convert Buckle Down materials into Braille?
Where are the Ketchup on Reading books?
Are Buckle Down materials research based?
Are Buckle Down materials in compliance with California guidelines?
Is Buckle Down an official vendor for New York City schools?
Is Buckle Down compliant with Florida Senate Bill 1908?
What’s the difference between Blast Off, Sharpen Up, and Buckle Down?
ORDERING
Click here to download an order form for your state.
- Online. Click here to start shopping.
- Phone. Call toll-free at 800-776-3454 to contact our Customer Service team, available weekdays from 8am to 6pm eastern.
- Fax. Toll-free to 877-365-0111.
- Mail. Mail your Purchase Order to:
Buckle Down Publishing
Attn: Customer Service
PO Box 920
Northborough, MA 01532
Hours: Monday through Friday, 8am to 6pm, eastern. A message system is in place where you may leave a message, your phone number, and the best time to call in your time zone. We'll return your call the next business day.
Credit Cards
We accept VISA, MasterCard, and American Express.
Purchase Orders
Buckle Down Publishing will accept purchase orders from recognized schools and districts. Please note that the Sarbanes-Oxley Act requires a contact name for all Purchase Orders over $3,500. Please provide the name and phone number of the person with purchasing authority when you check out.
Mail your purchase order to:
Buckle Down Publishing
Attn: Customer Service
PO Box 920
Northborough, MA 01532
All orders shipping to the states of Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Louisiana, Massachusetts, Michigan, Minnesota, Mississippi, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, Virginia, and Washington are subject to state tax regulations.
If you use a personal credit card to purchase materials and reside in a taxable state (listed above), your purchase will be subject to sales tax.
Buckle Down Publishing's Federal Identification number is: 13-4087400.
Please note that this is the tax ID for our legal entity, Triumph Learning, LLC. Both Buckle Down and Options Publishing are imprints of Triumph Learning, LLC.
Massachusetts
Boston Public Schools: Vendor# 6615
Florida
Brevard Public Schools: Vendor# 0000210979
Broward County School District: Vendor# 715002464
Hillsborough County School District: Vendor# 96136
Duval Public Schools FL #1896
Dade County School District: Vendor# 0000715284
Lee County School District: Vendor# 114267
Manatee School District: Vendor# 10531 (listed under Triumph Learning)
Orange School District FL #114064
Illinois
Chicago Public Schools: Vendor# 37645
Ohio
Cleveland Public Schools: Vendor# 737
Texas
Dallas ISD: Vendor# 2306
Houston ISD: Vendor# 10418A
Michigan
Detroit Public Schools: Vendor# 201435
New York
New York City: Options Publishing is an approved vendor of Buckle Down materials for NYC. Please click here to be redirected to the Options website.
Sole-Source Provider Certification Letter
If required by your purchasing department, you may download our sole-source letter 
.
If you need additional documents, call our Customer Service department at 800-776-3454.
Why can’t I order just a Teacher’s Guide online?
To prevent abuse of our generous review copy program, we require the purchase of 5 student sets to buy a teacher’s guide. If you have purchased Buckle Down in the past and need an additional teacher’s guide, contact Customer Service at 888-345-5047 to order your teacher’s guide.
Where can I find Terms & Conditions?
Please see our Shipping & Guarantee page for more information.
Can I order less than 11 student sets online?
Online orders require a minimum of 11 student sets. To order less than 11 student sets, you can:
- Call us toll-free at 800-776-3454 and our friendly Customer Service team will be happy to help you place your order. Customer Service hours are 8am to 6pm eastern time, Monday through Friday.
Can I pay for an order now, before I lose funding, even though I won't receive it until more stock is available?
Yes. We can arrange proforma billing to accommodate your funding cutoff date. Contact our Customer Service department toll-free at 800-776-3454 (8am to 6pm eastern, Monday through Friday) to set up proforma billing.
SHIPPING
All materials are shipped UPS ground, and express shipping is available. See our Shipping & Guarantee page for shipping prices.
How long until I receive my order?
Please see our Shipping & Guarantee page for more information.
Our Customer Service department can help you arrange for rush shipping. Please see our Shipping & Guarantee page for contact information.
I did not receive my order/review copies; who should I contact?
If your order or review copies have not arrived within 21 business days of your order/request, please let us know using the contact form on the Contact Us page. Please include your order number or confirmation number. You may also call 888-457-3454 9am to 6pm eastern to speak with our Educational Sales Consultant Team.
TEACHER'S GUIDES
How can I receive a free teacher's guide?
Teacher's guides are free with the purchase of 25 or more student sets of one edition. Example: an order of 25 Ohio Fourth-Grade Math student sets would include a free teacher's guide for Fourth-Grade Math; an order of 10 Third-Grade Reading student sets and 15 Fifth-Grade Reading student sets would not. We require the purchase of 5 student sets to buy a teacher’s guide. If you have purchased Buckle Down in the past and need an additional teacher’s guide, contact Customer Service at 800-776-3454 to order your teacher’s guide.
Can I get Teacher Guides and/or Answer Keys with my free review copy?
No. This policy is in place to prevent abuse of our generous review copy program. Our helpful Educational Sales Consultant Team can tell you more about the content of the teacher's guides; contact them at 888-345-5047 (Monday through Friday 9am to 6pm eastern).
Where are the workbook and practice test answers located?
In the teacher’s guide available for each student set. Teacher's guides are included free with purchase of 25 student sets of one subject. To order a teacher's guide, contact Customer Service at 800-776-3454 (Hours: 8am to 6pm, Monday-Friday eastern).
I can't find my Teacher's Guide, where can I get one?
To purchase a teacher's guide we require the purchase of 5 student sets. Please contact Customer Service at 800-776-3454 (Hours: 8am to 6pm, Monday-Friday eastern).
Teacher's guides are free with 25 or more student sets of a given title; when purchasing less than 25 student sets, teacher's guides are $10.99 plus shipping.
To prevent abuse of our generous free review copy program, we reserve the right to decline orders consisting solely of teacher's guides unless a purchase of accompanying student sets can be verified.
OTHER QUESTIONS
How can I get a free review copy of your workbooks and practice tests to examine?
We understand that your buying decision is an important one, and we make it easy to see our products before you buy. Request yours and we will gladly send you free review copies of up to three Student Sets (which includes a workbook and its corresponding practice tests) to assist in your buying decision. Shipping is free, you are not obligated to purchase them, and do not need to return the materials. Please remember that Buckle Down materials are protected by International Copyright Law, and photocopying or reproducing the materials in any way is unlawful. Teacher's Guides are not available for review. We provide review copies to educators only.
No. It is illegal to photocopy any of the pages from our student workbooks, practice tests, and teacher's guides for a variety of reasons, including our royalty and permission agreements with authors and international copyright law. We are mindful of tight budgets in school districts across the country. Purchasing our materials, with their low per-student costs, is less costly than copying.
Can I convert Buckle Down materials into Braille?
Any duplication of Buckle Down material, including conversion to Braille, needs to be approved by Buckle Down editorial management. It's easy to do. To get started, send us a message via the Contact Form. We will respond with instructions to get approval.
If you need copies of our materials in order to convert them, please contact Customer Service to order. Sorry, we cannot provide free copies to be used in the Braille translation process.
Where are the Ketchup on Reading books?
The Ketchup On series from Buckle Down Publishing is no longer in print or available for sale.
Are Buckle Down materials research-based?
Yes. Please visit our Research and Funding page to learn more about our research base and to download our research document.
Are Buckle Down materials in compliance with California guidelines and requirements?
Yes. Buckle Down materials are in full compliance with legal requirements of Education Code sections 60040-60044, as well as State Board of Education guidelines. Materials are approved for purchase with up to 30% of schools' state Instructional Materials Fund (IMF) monies or through petitions requested through the State Board of Education.
Is Buckle Down an approved vendor for New York City schools?
Our partner imprint, Options Publishing, is an approved vendor of Buckle Down products to New York City schools. Click here to be redirected to the Options Publishing website.
Is Buckle Down compliant with Florida Senate Bill 1908?
What’s the difference between the Blast Off, Sharpen Up, and Buckle Down product lines?
The short answer is that there is no difference. The longer explanation is that the original test preparation series published by Buckle Down Publishing featured the Blast Off! line for grades 2-5, the Sharpen Up! line for grades 6–8, and the Buckle Down! series for high school. Over the years the brand names have unified under our flagship Buckle Down product line.